Name

This field is for validation purposes and should be left unchanged.

How did you know EXIGE was hiring?*

What position are you looking for?

Expiration Date*

When will you get your Certification?*

What industry are you currently working in?*

How would you describe your current job?*

How would you describe your last job?*

What role and duties do/did you provide?*

What do/did you like MOST about your job?*

if it were possible, what would you like to see improve?*

Do you have any previous work experience? In what capacity were you involved in? Tell us about your job responsibilities and duties.*

Where and what are you studying?*

What is the name of that program?*

What unique/specific skills do you possess, that you feel were under utilized in your current/previous position?*

What makes you ideally suited for this position?*

What would you say are your strengths?*

Do you have any managerial experience?*

Describe your managerial experience ?*

What is your wage expectation?*

What languages are you proficient in? List languages and proficiency level (Native, Fluent, Conversational, Basic)*

Exige is a worldly spa with many foreigners wanting vising out spa to experience our treatments.

If our current work hours aren't ideal, what are your preferred work hours?*

What is your preferred mode of transportation to work?*

What time are you able to arrive before the start of your shift?*

The following are examples of real life situations, please respond as though you were speaking directly to the client.

Do not worry about company policies and procedures . Just be yourself and answer them as though this was your business.

1. Client: I realize you have a 24 hour cancellation policy, but I totally forgot about my appointment and I won’t be able to make it.*

2. Client: Your treatments costs more than other wellness centers? Why is that?*

3. Client: How are you guys different than the other spas in Calgary?*

4. Therapist: I know I’m scheduled until 7pm tonight, but I have to leave early…it’s quiet anyways. Please book me off for the rest of the day.*

5. Client: I was overcharged for my treatment yesterday, again. You guys really need to get your act together. I can’t believe the number of errors that I’m experiencing.*

6. Client: I wanted to ask if you could please issue both receipts under my name for insurance claim please. My sister doesn’t have insurance and I like to claim both under my coverage.*

7. Client: I was there yesterday and am extremely unhappy with my treatment. I want to talk to the manager.*

8. Client shows up and therapist is no where to be found!*

9. Client: I really need to get in for a 60 min massage today. I know you are fully booked. Is there anything you can do fit me in somehow?*

10. Client: I want to book in with my regular therapist (Note: the therapist is no longer with the company).*

11. New client shows up 15 min late for his appointment, hasn’t filled out the intake form and demands to still receive 60 mins of treatment.*

12. You and a fellow staff are not getting along. Seems like there is ongoing miscommunication between the two of you*

13. You overhear a fellow staff exchanging contact information with the spa’s client.*

14. A confrontation arises between a client and the therapist. Client is extremely upset and unhappy.*

15. An incident occurred at work that you are not happy with. You don’t want to complain, but it needs to be addressed. What’s the best way to address it?*

16. If you were to sum it up. What do you feel are the most important responsibilities of customer service at a spa?*

Upload your resume

If you are unable to upload it, please email it to exigecalgary@gmail.com. Make sure to insert in the Subject line (RESUME - which position - your full name).

Max. file size: 128 MB.

Please Complete this Form, upload your resume and Submit it Upon Completion

The following are examples of real life situations, please respond as though you were speaking directly to the client.